{\rtf1\adeflang1025\ansi\ansicpg1252\uc1\adeff0\deff0\stshfdbch0\stshfloch0\stshfhich0\stshfbi0\deflang1033\deflangfe1033{\fonttbl{\f0\froman\fcharset0\fprq2{\*\panose 02020603050405020304}Times New Roman{\*\falt Times New Roman};}{\f195\froman\fcharset238\fprq2 Times New Roman CE{\*\falt Times New Roman};} {\f196\froman\fcharset204\fprq2 Times New Roman Cyr{\*\falt Times New Roman};}{\f198\froman\fcharset161\fprq2 Times New Roman Greek{\*\falt Times New Roman};}{\f199\froman\fcharset162\fprq2 Times New Roman Tur{\*\falt Times New Roman};} {\f200\fbidi \froman\fcharset177\fprq2 Times New Roman (Hebrew){\*\falt Times New Roman};}{\f201\fbidi \froman\fcharset178\fprq2 Times New Roman (Arabic){\*\falt Times New Roman};} {\f202\froman\fcharset186\fprq2 Times New Roman Baltic{\*\falt Times New Roman};}{\f203\froman\fcharset163\fprq2 Times New Roman (Vietnamese){\*\falt Times New Roman};}}{\colortbl;\red0\green0\blue0;\red0\green0\blue255;\red0\green255\blue255; \red0\green255\blue0;\red255\green0\blue255;\red255\green0\blue0;\red255\green255\blue0;\red255\green255\blue255;\red0\green0\blue128;\red0\green128\blue128;\red0\green128\blue0;\red128\green0\blue128;\red128\green0\blue0;\red128\green128\blue0; \red128\green128\blue128;\red192\green192\blue192;}{\stylesheet{\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 \snext0 Normal;}{\*\cs10 \additive \ssemihidden Default Paragraph Font;}{\* \ts11\tsrowd\trftsWidthB3\trpaddl108\trpaddr108\trpaddfl3\trpaddft3\trpaddfb3\trpaddfr3\tblind0\tblindtype3\tscellwidthfts0\tsvertalt\tsbrdrt\tsbrdrl\tsbrdrb\tsbrdrr\tsbrdrdgl\tsbrdrdgr\tsbrdrh\tsbrdrv \ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \rtlch\fcs1 \af0\afs20 \ltrch\fcs0 \fs20\lang1024\langfe1024\cgrid\langnp1024\langfenp1024 \snext11 \ssemihidden Normal Table;}} {\*\latentstyles\lsdstimax156\lsdlockeddef0}{\*\listtable{\list\listtemplateid404902202\listhybrid{\listlevel\levelnfc0\levelnfcn0\leveljc0\leveljcn0\levelfollow0\levelstartat1\levelspace360\levelindent0{\leveltext\leveltemplateid67698703 \'02\'00.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-360\li1080\jclisttab\tx1080\lin1080 }{\listlevel\levelnfc4\levelnfcn4\leveljc0\leveljcn0\levelfollow0\levelstartat1\lvltentative\levelspace360\levelindent0{\leveltext \leveltemplateid67698713\'02\'01.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-360\li1800\jclisttab\tx1800\lin1800 }{\listlevel\levelnfc2\levelnfcn2\leveljc2\leveljcn2\levelfollow0\levelstartat1\lvltentative\levelspace360 \levelindent0{\leveltext\leveltemplateid67698715\'02\'02.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-180\li2520\jclisttab\tx2520\lin2520 }{\listlevel\levelnfc0\levelnfcn0\leveljc0\leveljcn0\levelfollow0\levelstartat1\lvltentative \levelspace360\levelindent0{\leveltext\leveltemplateid67698703\'02\'03.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-360\li3240\jclisttab\tx3240\lin3240 }{\listlevel\levelnfc4\levelnfcn4\leveljc0\leveljcn0\levelfollow0 \levelstartat1\lvltentative\levelspace360\levelindent0{\leveltext\leveltemplateid67698713\'02\'04.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-360\li3960\jclisttab\tx3960\lin3960 }{\listlevel\levelnfc2\levelnfcn2\leveljc2 \leveljcn2\levelfollow0\levelstartat1\lvltentative\levelspace360\levelindent0{\leveltext\leveltemplateid67698715\'02\'05.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-180\li4680\jclisttab\tx4680\lin4680 }{\listlevel\levelnfc0 \levelnfcn0\leveljc0\leveljcn0\levelfollow0\levelstartat1\lvltentative\levelspace360\levelindent0{\leveltext\leveltemplateid67698703\'02\'06.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-360\li5400\jclisttab\tx5400\lin5400 } {\listlevel\levelnfc4\levelnfcn4\leveljc0\leveljcn0\levelfollow0\levelstartat1\lvltentative\levelspace360\levelindent0{\leveltext\leveltemplateid67698713\'02\'07.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-360\li6120 \jclisttab\tx6120\lin6120 }{\listlevel\levelnfc2\levelnfcn2\leveljc2\leveljcn2\levelfollow0\levelstartat1\lvltentative\levelspace360\levelindent0{\leveltext\leveltemplateid67698715\'02\'08.;}{\levelnumbers\'01;}\rtlch\fcs1 \af0 \ltrch\fcs0 \hres0\chhres0 \fi-180\li6840\jclisttab\tx6840\lin6840 }{\listname ;}\listid1675188690}}{\*\listoverridetable{\listoverride\listid1675188690\listoverridecount0\ls1}}{\*\rsidtbl \rsid459407\rsid1391809\rsid1656593\rsid1707978\rsid2258734\rsid2709411\rsid3675045 \rsid4072174\rsid4543615\rsid4861801\rsid5050578\rsid5523561\rsid7150939\rsid7306257\rsid7869636\rsid8937244\rsid11824153\rsid12008318\rsid12329962\rsid12990588\rsid13580329\rsid14946368\rsid16267000\rsid16731346}{\*\generator Microsoft Word 11.0.0000;} {\info{\title BATES V}{\operator lisa.wallace}{\creatim\yr2011\mo7\dy19\hr14\min36}{\revtim\yr2011\mo7\dy19\hr15\min18}{\version6}{\edmins27}{\nofpages1}{\nofwords287}{\nofchars1637}{\nofcharsws1921}{\vern24615}{\*\password 00000000}} {\*\xmlnstbl {\xmlns1 http://schemas.microsoft.com/office/word/2003/wordml}{\xmlns2 urn:schemas-microsoft-com:office:smarttags}}\paperw12240\paperh15840\margl1440\margr1440\margt1440\margb1170\gutter0\ltrsect \widowctrl\ftnbj\aenddoc\donotembedsysfont0\donotembedlingdata1\grfdocevents0\validatexml0\showplaceholdtext0\ignoremixedcontent0\saveinvalidxml0\showxmlerrors0\horzdoc\dghspace120\dgvspace120\dghorigin1701\dgvorigin1984\dghshow0\dgvshow3 \jcompress\viewkind1\viewscale100\rsidroot1391809 \fet0{\*\wgrffmtfilter 013f}\ilfomacatclnup0\ltrpar \sectd \ltrsect\psz1\linex0\sectdefaultcl\sectrsid12329962\sftnbj {\*\pnseclvl1\pnucrm\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl2 \pnucltr\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl3\pndec\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl4\pnlcltr\pnstart1\pnindent720\pnhang {\pntxta )}}{\*\pnseclvl5\pndec\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl6 \pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl7\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl8\pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl9\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}\pard\plain \ltrpar\qc \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7150939 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 { \rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid1391809\charrsid7150939 Bates v}{\rtlch\fcs1 \af0 \ltrch\fcs0 \scaps\insrsid1391809\charrsid7150939 . DHHS \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid1391809\charrsid7150939 Consent Decree Paragraph 27 \par Bi-Annual Report: Grievance Filings \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid2709411 January 1, 2011}{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid5523561 \endash }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid2709411 June 30, 2011}{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid1391809\charrsid7150939 \par }\pard \ltrpar\qc \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid1391809 {\rtlch\fcs1 \af0 \ltrch\fcs0 \b\insrsid1391809\charrsid1391809 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid1391809 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid1391809\charrsid1391809 As a component of the Bates vs. DHHS Consent Decree Settlement Agreement, DHHS Office of Adult Mental Health Services (OAMHS) is required to report on the numbers of grievances filed within the adult mental health system semi-annually. This report summari zes the Level 2 and Level 3 Grievances filed from }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid2709411 January 1, 2011}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid1391809\charrsid1391809 \endash }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid2709411 June 30, 2011}{ \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid1391809\charrsid1391809 . \par \par Paragraph 27 of the Settlement Agreement states: \'93Defendants shall prepare semi-annual reports of all complaints and of all grievances appealed to the Superintendent of AMHI (Riverview), the Director of the Bureau of Mental Health (Office of Adult Mental Health Services) and the Commissioner. Said report shall summarize the issues raised and, findings made and remedial actions taken, and shall be submitted to the master, cou nsel for the plaintiffs and the Office of Advocacy.\'94 \par }\pard \ltrpar\ql \li0\ri0\sb120\nowidctlpar\tqc\tx4642\wrapdefault\faauto\rin0\lin0\itap0 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid1391809\charrsid1391809 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7150939 {\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid7150939\charrsid16267000 Level 2 Grievances: Community}{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\ul\insrsid7150939\charrsid16267000 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid7150939 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 None reported \par \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid7150939\charrsid16267000 Level 2 Grievances: Riverview Psychiatric Center}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid7150939\charrsid16267000 \par }\pard \ltrpar\ql \fi-360\li360\ri0\sb120\nowidctlpar\wrapdefault\faauto\rin0\lin360\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244 None reported}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid8937244 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid8937244 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244\charrsid8937244 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid16731346\charrsid16267000 Level 2 Grievances: }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\ul\cf1\insrsid16731346\charrsid16267000 Dorothea Dix Psychiatric Center}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid16267000 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid14946368 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Allegation:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346\charrsid16731346 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 Client alleges}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346\charrsid1391809 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244 that the medication being given to him }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12329962 makes him sick and that his heart}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244 is being weakened by the medication. Client states that it \lquote bothers my system along with my other problems\rquote and \lquote \'85gives me a congested heart and compromises my ability to function as a human\rquote .}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid13580329 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Finding:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid16267000 } {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244 No}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12329962 t}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244 substantiated}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid16731346 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid16267000 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Response:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid16267000 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid8937244 Review did not find that the client\rquote s right to adequate medical care had been violated; }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid12329962 and }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid8937244 that client\rquote s medical care had been reviewed by another physician as well as the District Court who approved and ordered the treatment.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid16267000 \par }\pard \ltrpar\ql \li0\ri0\nowidctlpar\tx420\wrapdefault\faauto\rin0\lin0\itap0 {\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \ul\cf1\insrsid8937244 Level III Appeal:}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid4861801 Submitted }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid8937244 July}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid4861801 13,}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid8937244 2011}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid4861801 , findings will be reported in January 2012 Report}{ \rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12008318\charrsid8937244 \par }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid8937244 \par }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12329962 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid8937244\charrsid16267000 Level }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid8937244 3 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid8937244\charrsid16267000 Grievances:}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\cf1\insrsid8937244 \par }\pard \ltrpar\ql \li0\ri0\sb120\nowidctlpar\wrapdefault\faauto\rin0\lin0\itap0\pararsid8937244 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid8937244 None reported in the Community, at {\*\xmlopen\xmlns2{\factoidname PlaceName}}Riverview{\*\xmlclose} {\*\xmlopen\xmlns2{\factoidname PlaceName}}Psychiatric{\*\xmlclose} {\*\xmlopen\xmlns2{\factoidname PlaceType}}Center{\*\xmlclose} or at {\*\xmlopen\xmlns2{\factoidname place}}{\*\xmlopen\xmlns2{\factoidname PlaceName}}Dorothea{\*\xmlclose} {\*\xmlopen\xmlns2{\factoidname PlaceName}}Psychiatric{\*\xmlclose} {\*\xmlopen\xmlns2{\factoidname PlaceType}}Center}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid8937244 {\*\xmlclose}{\*\xmlclose} \par }\pard \ltrpar\ql \li0\ri0\nowidctlpar\tx420\wrapdefault\faauto\rin0\lin0\itap0 {\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\cf1\insrsid12008318 \par \par \par }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12008318 Prepared by: Lisa P. Wallace}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12329962 \par \tab \tab July 19, 2011}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12008318 \tab }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12008318\charrsid12008318 \par }}