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{\revtim\yr2011\mo1\dy24\hr10\min37}{\version5}{\edmins1}{\nofpages2}{\nofwords696}{\nofchars3971}{\nofcharsws4658}{\vern24615}{\*\password 00000000}}{\*\xmlnstbl {\xmlns1 http://schemas.microsoft.com/office/word/2003/wordml}} \paperw12240\paperh15840\margl1440\margr1440\margt1440\margb1440\gutter0\ltrsect \widowctrl\ftnbj\aenddoc\donotembedsysfont0\donotembedlingdata1\grfdocevents0\validatexml0\showplaceholdtext0\ignoremixedcontent0\saveinvalidxml0\showxmlerrors0\horzdoc\dghspace120\dgvspace120\dghorigin1701\dgvorigin1984\dghshow0\dgvshow3 \jcompress\viewkind1\viewscale100\rsidroot1391809 \fet0{\*\wgrffmtfilter 013f}\ilfomacatclnup0\ltrpar \sectd \ltrsect\psz1\linex0\sectdefaultcl\sftnbj {\*\pnseclvl1\pnucrm\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl2 \pnucltr\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl3\pndec\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl4\pnlcltr\pnstart1\pnindent720\pnhang {\pntxta )}}{\*\pnseclvl5\pndec\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl6 \pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl7\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl8\pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl9\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}\pard\plain \ltrpar\qc \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7150939 \rtlch\fcs1 \af0\afs24\alang1025 \ltrch\fcs0 \fs24\lang1033\langfe1033\cgrid\langnp1033\langfenp1033 { \rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid1391809\charrsid7150939 Bates v}{\rtlch\fcs1 \af0 \ltrch\fcs0 \scaps\insrsid1391809\charrsid7150939 . DHHS \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid1391809\charrsid7150939 Consent Decree Paragraph 27 \par Bi-Annual Report: Grievance Filings \par July 1, 2009 \endash December 31, 2009 \par }\pard \ltrpar\qc \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid1391809 {\rtlch\fcs1 \af0 \ltrch\fcs0 \b\insrsid1391809\charrsid1391809 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid1391809 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid1391809\charrsid1391809 As a comp onent of the Bates vs. DHHS Consent Decree Settlement Agreement, DHHS Office of Adult Mental Health Services (OAMHS) is required to report on the numbers of grievances filed within the adult mental health system semi-annually. This report summarizes the L evel 2 and Level 3 Grievances filed from July 1, 2010 \endash December 31, 2010. \par \par Paragraph 27 of the Settlement Agreement states: \'93Defendants shall prepare semi-annual reports of all complaints and of all grievances appealed to the Superintendent of AMHI (Riverv iew), the Director of the Bureau of Mental Health (Office of Adult Mental Health Services) and the Commissioner. Said report shall summarize the issues raised and, findings made and remedial actions taken, and shall be submitted to the master, counsel for the plaintiffs and the Office of Advocacy.\'94 \par }\pard \ltrpar\ql \li0\ri0\sb120\nowidctlpar\tqc\tx4642\wrapdefault\faauto\rin0\lin0\itap0 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid1391809\charrsid1391809 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7150939 {\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid7150939\charrsid16267000 Level 2 Grievances: Community}{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\ul\insrsid7150939\charrsid16267000 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\scaps\insrsid7150939 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 None reported \par \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000 \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid7150939\charrsid16267000 Level 2 Grievances: Riverview Psychiatric Center}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid7150939\charrsid16267000 \par }\pard \ltrpar\ql \fi-360\li360\ri0\sb120\nowidctlpar\wrapdefault\faauto\rin0\lin360\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid7150939\charrsid1656593 Allegation}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 : }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939\charrsid1391809 The concern is that members of a Nazi party are working at a state hospital and may jeopardize his safety and feel}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid13580329 ing of security. The grievant ca}{ \rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939\charrsid1391809 me to }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939 t}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939\charrsid1391809 his knowledge th}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid13580329 r}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939\charrsid1391809 ough his interaction with a staff person when the staff }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939 p}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939\charrsid1391809 erson was conducting Christmas Carols in the Old Auditorium on December}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7150939\charrsid1391809 20th. That the staff person gave him the middle finger.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7150939 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid7150939\charrsid1656593 Finding}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 : }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid4072174 Not substantiated}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid4072174 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid7150939\charrsid1656593 Response}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 : }{ \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid4072174 Patient informed that staff at DDPC will do all that they can to ensure patient\rquote s safety and security; and that staff person thought}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid3675045 that he used his index finger w}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid4072174 hen pointing to the sheet music and meant no disrespect.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7150939 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid16267000 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid16267000 \par }\pard \ltrpar\ql \li0\ri0\sb120\nowidctlpar\tx480\tx1740\wrapdefault\faauto\rin0\lin0\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Allegation:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid459407 }{ \rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 Case manager was notified of the patient's District Court Hearing without the \par }\pard \ltrpar\ql \li360\ri0\nowidctlpar\wrapdefault\faauto\rin0\lin360\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407 patient's permission. }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 M.R.S.A. 34-B \'a7 3864(3)(A) provides that on }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407 r}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 eceipt of an application for involuntary commitment, \'93the court shall cause}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407 w}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 ritten notice of the application and date of hearing:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid459407 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407 \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 \hich\af0\dbch\af0\loch\f0 1.\tab}}\pard \ltrpar\ql \fi-360\li1080\ri0\nowidctlpar\jclisttab\tx1080\wrapdefault\faauto\ls1\rin0\lin1080\itap0\pararsid459407 { \rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 To be mailed within 2 days of filing to the person; and}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 \par {\listtext\pard\plain\ltrpar \rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 \hich\af0\dbch\af0\loch\f0 2.\tab}}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 To be mailed to the person\rquote s guardian, if known, and to the person\rquote s }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407 s}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 pouse, parent, or one of the person\rquote s adult children or, if none of these persons exist or if none of those person\rquote s can be located, to one of the person\rquote s next of kin or a friend.\'94 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid1391809 \tab }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 The case manager is not any of the above.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Finding:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid459407 }{ \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid1391809 Substantiated}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407 -- }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid1391809 Agree}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7306257 d}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid1391809 with the conclusion of the appeal and find that caseworkers }{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 \par }\pard \ltrpar\ql \fi-360\li360\ri0\nowidctlpar\tx2580\wrapdefault\faauto\rin0\lin360\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407 \tab }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 do not fa ll within the definition of "friend" of the statute M.R.S.A. 34-B \'a7 3864(3)(A).}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid459407 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Response:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid459407 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid1391809 Staff are to be instructed to follow the wording of MH-108 in mailing the notice of District Court application for involuntary }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid459407\charrsid1391809 commitment to a mental hospital to the \'93Patient\rquote s spouse, parent, adult child, next of kin, or friend\'94 and to no other person unless approved by the patient.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid459407 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid5050578 \par \par }{\rtlch\fcs1 \af0 \ltrch\fcs0 \b\ul\insrsid16731346\charrsid16267000 Level 2 Grievances: }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\ul\cf1\insrsid16731346\charrsid16267000 Dorothea Dix Psychiatric Center}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid16267000 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid14946368 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Allegation:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346\charrsid16731346 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 Client alleges}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346\charrsid1391809 that staff person" has been constant instigator", "says thi}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid13580329 ngs to rile client up" and is \'93}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346\charrsid1391809 rude and tries to be}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid13580329 intimidating\'94}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346\charrsid1391809 . Client alleges that when another client grabbed}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16731346\charrsid1391809 another cup of coffee that staff assaulted that client and himself.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid13580329 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Finding:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid16267000 } {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid13580329 Referred to Human Resources for review and action.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid459407\charrsid16731346 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid16267000 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid459407\charrsid459407 Response:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid16267000 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid1391809 Superintendent informed client that the matters will be investigated}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid1391809 and reported to the appropriate agencies.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid16267000 \par }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\cf1\insrsid16267000 \par }\pard \ltrpar\ql \fi-360\li360\ri0\sb120\nowidctlpar\wrapdefault\faauto\rin0\lin360\itap0\pararsid16267000 {\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \ul\cf1\insrsid16267000 Allegation:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid16267000 }{ \rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid1391809 Client feels that a female client is being favored by staff. Says that he has to share MP3 players while the female doesn't.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid16267000 \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid13580329 {\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \ul\insrsid16267000 Finding:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid16267000 }{ \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 Substantiated in Part}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000 .}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid16267000 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 There has been a shortage of MP3 players as some have been \par }\pard \ltrpar\ql \fi-360\li360\ri0\nowidctlpar\tx2580\wrapdefault\faauto\rin0\lin360\itap0\pararsid16267000 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000 \tab }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000\charrsid1391809 broken and are out for repair. The female client does have one assigned and others will also when we get the repaired MP3 players back.}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \ul\cf1\insrsid16267000 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid12008318 {\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \ul\insrsid16267000 Response:}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \insrsid16267000 }{ \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 I explained that I'm trying to have individual players assigned to }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000 e}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 ach client for the duration of their stay so they can have music}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 loaded that they favor. }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000 Client }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid16267000\charrsid1391809 was in agreement.}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \insrsid16267000\charrsid16267000 \par }\pard \ltrpar\ql \li0\ri0\nowidctlpar\tx480\wrapdefault\faauto\rin0\lin0\itap0 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7869636\charrsid1391809 \tab }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7869636\charrsid1391809 \par }\pard \ltrpar\ql \fi-360\li360\ri0\sb120\nowidctlpar\wrapdefault\faauto\rin0\lin360\itap0\pararsid16267000 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\cf1\insrsid16267000 Allegation:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid16267000 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7869636\charrsid1391809 Client alleged that another client was "charged" and restrained }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7869636\charrsid1391809 \tab }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7869636\charrsid1391809 another client and pinned client to desk and wrapped an arm around the client's neck. When another client tried to intervene the staff person "backhanded" that client on the side of his head. Client alleges that the security guard did not help. \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid16267000 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid16267000 Finding:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid13580329 Referred to Hu man Resources for review and action.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318\charrsid13580329 \par }\pard \ltrpar\ql \fi-360\li360\ri0\nowidctlpar\wrapdefault\faauto\rin0\lin360\itap0\pararsid13580329 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid12008318\charrsid12008318 Response:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7869636\charrsid1391809 Superintendent will have the matter }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318\charrsid1391809 investigated}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7869636\charrsid1391809 and report the}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7869636\charrsid1391809 incident to the appropriate agencies.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7869636\charrsid1391809 \tab }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\cf1\insrsid7869636\charrsid1391809 \par }\pard \ltrpar\ql \li0\ri0\nowidctlpar\tx480\tx1860\tx2820\tx3540\tx7020\wrapdefault\faauto\rin0\lin0\itap0 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318 \par }\pard \ltrpar\ql \li0\ri0\sb120\nowidctlpar\wrapdefault\faauto\rin0\lin0\itap0\pararsid12008318 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid12008318 Allegation:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318 }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7869636\charrsid1391809 Client alleges that a staff person punched him in the head. \par }\pard \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid12008318 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid12008318 Finding:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid13580329 Referred to Human Resources for review and action.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318\charrsid13580329 \par }\pard \ltrpar\ql \fi-360\li360\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin360\itap0\pararsid12008318 {\rtlch\fcs1 \af0 \ltrch\fcs0 \ul\insrsid12008318\charrsid12008318 Response:}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid12008318 }{ \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7869636\charrsid1391809 Superintendent will have the matter investigated and report }{\rtlch\fcs1 \af0 \ltrch\fcs0 \cf1\insrsid7869636\charrsid1391809 mistreatment to the appropriate licensing agencies. \par }\pard \ltrpar\ql \li0\ri0\nowidctlpar\tx420\wrapdefault\faauto\rin0\lin0\itap0 {\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\cf1\insrsid7869636 \par }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \b\cf1\insrsid12008318 \par \par \par \par \par }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12008318 Prepared by: Lisa P. Wallace\tab \par }{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid5050578 January 19}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12008318 , 2011}{\rtlch\fcs1 \ab\af0 \ltrch\fcs0 \cf1\insrsid12008318\charrsid12008318 \par }}