ࡱ> wyvm bjbj 9;j;j  11111EEE8},E!pEEXxxxy!{!{!{!{!{!{!F#%f{!1]xx]]{!11!a a a ]F11y!a ]y!a a a a^a e!!0!a b&<b&a b&1a x"a xxx{!{!=$xxx!]]]]b&xxxxxxxxx Y : 2024 ANNUAL REPORT OF CREDIT AND COLLECTION ACTIVITIES (for all Eligible Telecommunications Carriers) [PLEASE LIST YOUR UTILITY NAME AND ADDRESS HERE] Reporting Requirements. Chapter 290, Standards for Billing, Credit and Collection, and Customer Information for Eligible Telecommunications Carriers Providing Basic Telephone Service, Section19(B) requires every ETC to submit credit and collection information annually to the fb88 Public Utilities Commission. As shown below, information for residential and nonresidential accounts must be listed separately. The information provided will be used to track and evaluate the effectiveness of residential and non-residential credit and collection programs. Please provide information for Provider of Last Resort (POLR) service customers only. Please submit your completed form electronically by April 1, 2025, to the PUCs online Case Management System. Prepared by: _______________________________________ Tel. No.: __________________ E-mail: ____________________________________________ 1. Please enter the average number of accounts for the year: Residential accounts: __________________________ Non-residential accounts: __________________________ Note: To obtain the annual average, add the month-end totals and divide by 12. If a different method is used, please explain your method. 2. Please enter the number of disconnection notices issued: ResidentialNon-residentialJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberTOTAL 3. Please enter the number of actual disconnections for any reason other than at the customers request: ResidentialNon-residentialJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberTOTAL 4. Please enter the number of reconnections following disconnection without consent: ResidentialNon-residentialJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberTOTAL 5. Please enter the number of deposits requested and received, and their average dollar amount for the year: ResidentialNon-residentialDeposits requestedAverage amount of deposits requested$$Deposits receivedAverage amount of deposits received$$ 6. Please enter the number of applications for service denied for the year: Residential applications: __________________________ Non-residential applications: __________________________     2024 Credit and Collection Report Telephone - ETCs PAGE  Page  PAGE 3 of  NUMPAGES 3 fb88 Public Utilities Commission Consumer Assistance Division Page  PAGE 1 of  NUMPAGES 3 78@dfghijk|[ ' ( ) 0 6 K Z ] пВЉЃ|rjbjbjh% 5>*\hl5>*\hzhl5^J hz5^J hz^Jhl6]^J hl>*^JhJhl5\^JhJhl56\^JhJhJ56\^JhJhm56\^Jhl hl^J h3>5^J hS`5^J hl5^J hl\ h(:\ h&\ hb \&7fghij( ) $ % &  $$$a$$a$$a$] c d h i j k n $ % & ' d e Y Z [ \ k ľľhl5\^J h% ^J hA,^J hl^Jhlh% 5>*\hl5>*\ h' >* h' h(: h' hCZ h' hb h' hm h' h[B& ' d e Y Z [ \ $dh$Ifa$ dh$If$$$$ 80^8`0 $ $h`h wjZZ$$$<<$Ifa$ $$<<$Ifkd$$IfTs4F =]   06    4 saf4T wjZZ$$$<<$Ifa$ $$<<$Ifkd$$IfTs4F =]   06    4 saf4T wjZZ$$$<<$Ifa$ $$<<$Ifkd6$$IfTs4F =]   06    4 saf4T wjZZ$$$<<$Ifa$ $$<<$Ifkd$$IfTs4F =]   06    4 saf4T wjZZ$$$<<$Ifa$ $$<<$Ifkdr$$IfTs4F =]   06    4 saf4T wjZZ$$$<<$Ifa$ 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