ࡱ> /1. ?bjbj .? ,,ooooo !>~~~$_o~~~~~oo~oo~:,dQu 0!Rpdod(~~~~~~~~~~!~~~~~~~~~~~~~, 5: Sample Survey 6: Library User Survey Your ideas and opinions are important to our library and will help us provide you the best library services possible. Please circle your response. What types of materials/services do you use most often or would like to use? (AA) Childrens Material (BB) Bestseller books (CC) Information (a) books (b) large print books (c) books on CD/tape (d) magazines (e) e-mail access (f) DVDs/videos (g) CDs music (h) CD computer software (i) Internet access (j) databases (MARVEL) (k) copier (l) newspapers (m) leisure reading area (n) reference information (o) childrens programs (p) used book sales (q) young adult area (r) quiet study space Public Computers with software applications (example: MS Word) (specify)_____________________ Out-of-town newspapers (specify)____________________________________________________________ Coffee bar (v) exhibit area (w) gift shop (x) meeting room space When do you prefer to use the library? (a) morning (9 am-noon) (b) afternoon (noon-5pm) (c) evening ( 6pm-8 pm) (d) later than 8 pm (specify) (e) MON TUES WED THURS FRI SAT SUN Do you see a need for library service in any of the following areas? (a) basic literacy (b) business and career information (c) consumer information (d) public meeting space (e) community information and referral (f) current topics & titles (g) general information (h) lifelong learning (i) information literacy (j) formal learning support (k) local history and genealogy (l) government information (m) cultural awareness (n) other____________________________ Your Zip code:_____________________ How often do you use the library?______________________________ Do you use more than one library? No__________Yes___________(specify location)__________________________________ How do you learn about library programs? (a) bookings (b) local library (c) library web site (d) newspaper (e) television (f) radio (g) other (specify)______________________ Thank you for completing this survey. For additional comments, please use the back of this sheet. Your age:________________ Please circle: Male Female Todays date:___________ Understanding Your Customers Source: Walters, Suzanne. Library Marketing That Works! New York: Neal-Schuman Publishers, Inc, 2003  %&   + , < ;_:>? h 9a>*CJ h 9aCJh 9a5CJ\ h@CJ h 9aCJ h 9a5\ h 9aCJ h 9aCJ h_h 9a%& M H J  , a <  & F^ & F$a$:;_:WX>? & F^,1h/ =!`"`#$% ^ 666666666vvvvvvvvv666666>6666666666666666666666666666666666666666666666666hH6666666666666666666666666666666666666666666666666666666666666666662 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~_HmH nH sH tH H`H Normal CJOJQJ_HaJmH sH tH >@>  Heading 1$@& 5CJ\DA D Default Paragraph FontViV 0 Table Normal :V 44 la (k ( 0No List 0>@0 Title$a$CJ 2B@2  Body TextCJPK![Content_Types].xmlj0Eжr(΢Iw},-j4 wP-t#bΙ{UTU^hd}㨫)*1P' ^W0)T9<l#$yi};~@(Hu* Dנz/0ǰ $ X3aZ,D0j~3߶b~i>3\`?/[G\!-Rk.sԻ..a濭?PK!֧6 _rels/.relsj0 }Q%v/C/}(h"O = C?hv=Ʌ%[xp{۵_Pѣ<1H0ORBdJE4b$q_6LR7`0̞O,En7Lib/SeеPK!kytheme/theme/themeManager.xml M @}w7c(EbˮCAǠҟ7՛K Y, e.|,H,lxɴIsQ}#Ր ֵ+!,^$j=GW)E+& 8PK!Ptheme/theme/theme1.xmlYOo6w toc'vuر-MniP@I}úama[إ4:lЯGRX^6؊>$ !)O^rC$y@/yH*񄴽)޵߻UDb`}"qۋJחX^)I`nEp)liV[]1M<OP6r=zgbIguSebORD۫qu gZo~ٺlAplxpT0+[}`jzAV2Fi@qv֬5\|ʜ̭NleXdsjcs7f W+Ն7`g ȘJj|h(KD- dXiJ؇(x$( :;˹! I_TS 1?E??ZBΪmU/?~xY'y5g&΋/ɋ>GMGeD3Vq%'#q$8K)fw9:ĵ x}rxwr:\TZaG*y8IjbRc|XŻǿI u3KGnD1NIBs RuK>V.EL+M2#'fi ~V vl{u8zH *:(W☕ ~JTe\O*tHGHY}KNP*ݾ˦TѼ9/#A7qZ$*c?qUnwN%Oi4 =3ڗP 1Pm \\9Mؓ2aD];Yt\[x]}Wr|]g- eW )6-rCSj id DЇAΜIqbJ#x꺃 6k#ASh&ʌt(Q%p%m&]caSl=X\P1Mh9MVdDAaVB[݈fJíP|8 քAV^f Hn- "d>znNJ ة>b&2vKyϼD:,AGm\nziÙ.uχYC6OMf3or$5NHT[XF64T,ќM0E)`#5XY`פ;%1U٥m;R>QD DcpU'&LE/pm%]8firS4d 7y\`JnίI R3U~7+׸#m qBiDi*L69mY&iHE=(K&N!V.KeLDĕ{D vEꦚdeNƟe(MN9ߜR6&3(a/DUz<{ˊYȳV)9Z[4^n5!J?Q3eBoCM m<.vpIYfZY_p[=al-Y}Nc͙ŋ4vfavl'SA8|*u{-ߟ0%M07%<ҍPK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 +_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!Ptheme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK] ? ? ? 8@0(  B S  ?A &3?G` b A 3333333333 aa:; > A @P,*NFlc^`o(.^`.pLp^p`L.@ @ ^@ `.^`.L^`L.^`.^`.PLP^P`L.8^`8o(()^`. L ^ `L.  ^ `.xx^x`.HLH^H`L.^`.^`.L^`L.@PFl         ?        _'t 9a@? A @    ? x@UnknownG* Times New Roman5Symbol3. * ArialE. Century GothicA BCambria Math"qhQfFBf!`x20: : 2QHX $P't2!xx"Sample Survey: Library User SurveyValerie Osborne ellen.wood  Oh+'0 0< \ h t $Sample Survey: Library User SurveyValerie Osborne Normal.dotm ellen.wood4Microsoft Office Word@G@>Շnܴ