ࡱ> `b_  bjbj 2^ tt t$6"SY :0 ',"dSS8 t }: (Your Library Name) Sample Survey 5: Patron Survey In an effort to better serve our customers, the NAME OF LIBRARY is conducting a user survey to evaluate how we may improve upon the librarys various services. Please take a few minutes to share your thoughts and opinions about the services that the NAME OF LIBRARY provides. Thank you for your time! I am a: ( Female ( Male I am currently a resident of NAME OF YOUR TOWN: ( Yes ( No If no, please indicate where you reside:________________________________ What is your age group? ( Under 12 ( 18-24 ( 46-64 ( 13-17 ( 25-45 ( 65 or up What is your highest completed level of education? ( High School ( Some post college ( Some College ( Masters Degree ( College ( Other ________________________ Are you currently a student or taking classes? ( Yes ( No How often do you visit (Your Library Name)? Weekly Monthly A couple of times per year Other______________________________________________ What is your primary use of this library? (Please check only one) ( Personal pleasure ( Childrens use ( Personal research ( Social purposes ( Work related ( School related ( Other (please specify):____________________________________ On your visits to the library do you often: (Please check only one) ( Find the material you want is available ( Find the library has the material you want but its not available to you ( Do not find what you want ( Do not come for specific material When you visit the library do you usually (please check all that apply): ( Check out books ( Come to browse ( Check out videos/DVDs ( Use the computers ( Come for a meeting ( Visit the childrens area ( Interact with staff ( Check out audiobooks Please give us your thoughts on the following areas of service: ServiceExcellentGood FairPoorNo OpinionCirculation DeskInformation DeskReference DeskYouth Service DeskHours of OperationILL (borrowing from other libraries)ComputersInternet ActivitiesLibrary WebsiteMeeting RoomAdult ProgramsChildrens ProgramsStaff CourtesyCollection:  Fiction Books Bestsellers Nonfiction Books Large Print Books Magazines Newspapers Electronic databases DVDs and Videos Audiobooks Playaways Downloadable Books Childrens Books Young Adult Books Reference MaterialsOverall Satisfaction with the library The location of the library is: ( Convenient for my use ( Inconvenient for my use What day during the week is the best day for you to visit the library? ( Monday ( Tuesday ( Wednesday ( Thursday ( Friday ( Saturday ( Sunday What time of day is most convenient for you? ( Mornings ( Afternoons ( Evenings In the future, I would like to see NAME OF THE LIBRARY services focus on (Please check all that apply): ( Basic Literacy ( Support for Educational Achievement ( Business and Career Information ( General information on many topics ( Community Meeting Center ( Government Information ( Community Information & Involvement ( Skills to find, evaluate, and use information ( Consumer Information ( Personal Growth Opportunities ( Cultural Awareness ( Local History & Genealogy ( Current topics/Popular Titles How can you satisfaction with library services be increased? If you would like to be contacted by library staff to discuss a specific incident or response, please leave a contact name and phone number. Thank you for your time and support on this important library project. 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