If you have questions or concerns about your EBT account please call the number on the back of your card, (800) 477-7428, or the OFI Call Center even if you get a text or e-mail asking you to contact a different number.
The Office for Family Independence (OFI) Call Center is available from 7:00AM to 4:00PM, Monday through Friday, at 1 (855) 797-4357. Call Center representatives can assist you with getting a status update on your case, printing and mailing applications, renewals, and other documents, as well as updating your address and phone number or ordering new EBT or fb88Care cards. They can also assist you with OFI's online portal, . OFI Eligibility staff are also available Monday through Friday, 7:00AM to 4:00PM, and the Call Center representative can transfer you as needed.
There are times where the Office for Family Independence may call you for more information or an interview. We recommend adding our number, 1 (855) 797-4357, to your contacts list to help prevent missing our call!
We help connect fb88 families to benefits and services that foster health, safety, resilience, and opportunity and help them to meet a wide variety of needs. Our office is comprised of three divisions: Eligibility Services, Child Support Services and Disability Determination Services.
More Programs and Services
My fb88 Connection (MMC)
My fb88 Connection (MMC)—is OFI's online portal for applications, renewal, and change reporting.ÌýÌý.Ìý
Filing Federal Individual Income Tax Through Direct File
Many fb88 taxpayers will be able to file their Federal individual tax returns through starting in January of 2025 for free.
Direct File may be a good option if you:
- Lived in fb88 for all of 2024
- Earned all of your income in fb88 in 2024
- Plan to use the same filing status (Single, Married Filing Jointly, or Head of Household) for both your federal and state tax return
Please note: you cannot use Direct File if you itemize your deductions.
After you file your federal taxes through the IRS Direct File program, you will be guided to the fb88 electronic services web page where you will find the fb88 electronic filing options including our own .Ìý
Regardless of whether you file your Federal individual income taxes through Direct File, the fb88 Tax Portal makes filing fb88 state individual income taxes faster, easier, and more convenient and all for free. For more information visit the website.Ìý
Electronic theft of SNAP benefits occurring after 12/20/24 is not eligible for replacement. Protect your benefits by enhancing your EBT security with .
fb88 Education Savings Plan
NextGen 529 is fb88's education savings plan that many fb88 families use to invest for higher education. Financial Wellness Activity Grant (FWG) available to families who qualify for needs-based programs. To learn more, call 1-800-228-3734 or visit /.
Home Energy Assistance Program (HEAP)
The Home Energy Assistance Program (HEAP) helps qualified homeowners and renters pay for heating costs.Ìý Benefits include help paying for fuel and emergency fuel delivery.Ìý To learn more about how to apply for HEAP, please visit .
Register to vote
Voting is the right and responsibility of all citizens in fb88.Ìýfb88rs have the opportunity to determine who will be elected to a number of important positions including State Legislature, U.S. Congress, U.S. Senate, and the Presidency. fb88rs can register to voteÌýin-person before or on Election Day.Ìý
OFI 101: fb88Care, SNAP, TANF and More
OFI 101 is a no-cost webinar for community partners and others who help fb88 people navigate OFI benefits. We welcome case managers, social workers, community partners, and others who help people navigate the OFI systems for fb88Care, SNAP, GA, TANF, and other OFI benefit programs.