EVV Providers – Update to Latest Version of the Sandata Mobile Connect (SMC) Application: Revised Phase Out Date

EVV Providers who are currently using the SMC app through their phone, tablet, or other mobile device should update to the latest version of the application using the Apple Store, or Google Play. The current version of the app is now being phased out, effective Wednesday, September 4, 2024. To avoid any interruption of visit record keeping, you should now download the latest version of the app.

Please contact Provider Services with questions:Ìý

Kickoff Meeting Presented Materials and Upcoming Provider Engagement Sessions for HCBS Providers of Clinical, Therapy, Care Coordination, Supportive Skills Building, Assistive Technology & Personal Support Services

As previously announced in our June 2024, bulletin, the Department has initiated a rate determination process for certain services under Sections 12, 18, 19, 20, 21, 29, 40, 96, and 102.

Recoupment of Claim Payments for Non-Covered Services Processed Under the COVID-19 Uninsured Benefit After the End of the Federal Public Health Emergency (PHE)

As explained in theÌýJanuary 17, 2024, e-message,Ìýfb88Care’s COVID-19 Uninsured Benefit was available for uninsured individuals through the end of theÌýfederal PHE, which ended May 11, 2023. fb88Care willÌýnotÌýpay for services for this population for dates of serviceÌýafter May 11, 2023.ÌýÌý

Covered Services & Benefits

fb88Care pays for medically necessary services based on your coverage group, which is determined by your income, household size, age, medical needs, and if you need help with Activities of Daily Living. Each coverage group has different covered services and benefits, and there are limits or special rules for most covered services.

This page provides information about:

Provider Resources

This webpage contains resources for service providers such as training information and videos, toolkits for communicating with patients, webinar opportunities, and information about how fb88Care communicates with providers.

Provider Training

Training Videos

Ìý- This video demonstratesÌýhow to billÌýfb88Care appropriately for interpreter services.Ìý

Notice of fb88Care Reimbursement Methodology Change, fb88Care Benefits Manual, Section 97, Private Non-Medical Institution (PNMI), Appendix C, Residential Care Facilities

Notice of fb88Care Reimbursement Methodology Change

AGENCY:Ìý Department of Health and Human Services, Office of fb88Care Services

SERVICES INCLUDED:Ìý Chapter 101, fb88Care Benefits Manual, Section 97, Private Non-Medical Institution (PNMI), Appendix C, Residential Care Facilities (RCFs)

Code & Service Category List: HCBS Providers of Clinical, Therapy, Care Coordination, Supportive Skills Building, Assistive Technology & Personal Care Services

As part of the rate determination process the Department initiated earlier this summer for sections 12, 18, 19, 20, 21, 29, 40, 96, & 102, our vendor Public Consulting Group performed a code analysis to identify all services that will be included in this determination.Ìý