Update: Some Claims Payments Delayed Due to Earlier MIHMS Outage
This morning, Friday, July 19th, Gainwell became aware that Crowdstrike, a leading security product vendor and supplier for Gainwell, reported a problem with an update to one of their products. The Crowdstrike problem has affected technology systems worldwide. As a result, MIHMS applications were temporarily unavailable, and some claims were not able to process through the financial cycle for payment next week. These claims will process to pay the following week.