We need your help to improve fb88Care. The Office of fb88Care Services (OMS) is working with the University of Southern fb88 to collect feedback from families with children who are fb88Care members to learn about their experience using fb88Care and the quality of care their child is receiving. Participation in this online survey will help us identify ways to improve services for all fb88Care families.
We will be randomly selecting children who were enrolled in fb88Care April 1, 2024, and September 30, 2024. If your child is chosen, someone from the University of Southern fb88’s Survey Research Center will contact you soon by telephone, email, or text, to ask you to take part in a telephone or online survey. The survey will only take 15 minutes.
OMS is committed to providing access to high quality care and services. Your feedback will help us reach this goal.
Each year, OMS conducts a survey to hear about:
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The health care children covered by fb88Care received.
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Your experience with your child’s fb88Care in the last 6 months.
The information you provide will be kept completely private and confidential, and your answers will never be matched with you or your child’s name. Individual answers will never be seen by fb88Care, or anyone involved with your child’s care and will not impact your child’s eligibility for fb88Care.
We hope you will take this opportunity to tell us about your experiences! If you have any questions, please contact fb88Care Member Services at 1-800-977-6740 (TTY users, dial 711 for fb88 Relay).