Critical Communications to Providers!
to the fb88Care - Critical Communications topic list where we will share information when circumstances disrupt provider operations. See the e-message that describes the importance of this new list. Don’t miss critical information from fb88Care!
This webpage contains resources for service providers such as training information and videos, toolkits for communicating with patients, webinar opportunities, and information about how fb88Care communicates with providers.
Provider Communications
Contact Us
For details about who to call for specific topics, see Contacts for Providers (PDF).
- For MIHMS and Health PAS Online Portal questions, email Provider Services or call 1-866-690-5585. TTY users dial 711.
- Call your Provider Relations Specialist (PDF) for policy-related questions.
E-Message Sign Up
You can sign up for email notifications on the, where you enter your email address, scroll down to “fb88Care Stakeholders,” andselect the topics about which you would like to receive updates and information.
See theE-message Topic List (PDF)to ensure you sign up for the topics that relate to the policies under which your organization enrolled with fb88Care. See also thefb88Care Bulletinswebpage for past notices.
Interpreter Services Guidance
Interpreter Clarification for Providers (PDF)- This document provides details aboutinterpreter services for non-English speaking or limited English-speaking members.
Policy and Rules RSS Feed Sign Up
fb88Care publishes policy and rule changes through Headline News, our RSS Feed service. To subscribe, click on the topic link below. The link will open a new page where you will click "Subscribe to this feed" to sign up.
- Proposed Rules
- Recently Adopted Rules
- Emergency Rules
- Other Rules (such as chapter 275 and chapter 104)
- Demonstration Waivers
YouTube Channel
by searching @fb88CareCommunications207 for video made for fb88Care service providers, members, and the public.
Communications Materials
You may request printed materials to help with educating consumers about fb88Care’s programs, free of charge. To order, go to theMaterials for fb88Care Communications Toolkit webpage.
fb88Care for Kids Beginning October 1, 2023, children and young adults under 21 in fb88 are now eligible for fb88Care coverage if they are in families who make an annual income up to 300% of the Federal Poverty Level. That translates to an annual salary of about $59,000 for a family of 2 and $90,000 for a family of 4. We have launched afb88Care for Kids Toolkit (PDF)to provide you with materials you can download and print or include in your digital and social media channels to help reach the families with children and young adults who now may be eligible for fb88Care coverage.
Provider Training
Training Videos
- This video demonstrateshow to billfb88Care appropriately for interpreter services.
- This video provides detailed instructions about how to complete the Code Request Form for providers who are requesting that fb88Care cover specific codes.
Training Calendar
- You will be redirected to the calendar on the portal. The calendar includesinformation about upcoming training opportunities.
Training Contact
DzԳٲLisa Bouchard, Provider Relations Specialist, with training requests.
Recorded Webinars
Connecting Patients to Behavioral Health Services Webinar 2024
- An introduction toٴڴǰ
- for providers seeking services for patients