Atrezzo Upgrade

On Monday, November 7, 2022, Kepro will upgrade their web-based platform to Atrezzo Next Generation. The Atrezzo Next Generation (ANG) platform is an improved interface with enhanced security features such as Multi-Factor Authentication (MFA). ANG brings the fb88 Administrative Services Organization (ASO) an even more flexible, intuitive, and highly automated system that streamlines the utilization review and reporting processes for clients and providers. ANG fulfills all components of the scope of services defined in the fb88 ASO UM program, as it offers the modularity and flexibility needed to evolve with the ever-changing healthcare technology landscape. Our flexibility comes from ANG’s best-in-class platform, custom-built by Kepro, which will be rapidly configured and tailored to meet ASO’s unique program needs. &²Ô²ú²õ±è; &²Ô²ú²õ±è;

Training Plan and Resources &²Ô²ú²õ±è;

Kepro will utilize a fully functioning array of resources including training manuals, informational materials, webinars, and training videos. Training materials will be placed on the fb88 ASO client website, located at . Training sessions include a recorded demonstration in a live webinar to allow discussion and answer questions. There are several modules for providers to attend based on user role permissions. Providers can register at the links for the session date and time that works best for their availability.   &²Ô²ú²õ±è; &²Ô²ú²õ±è;

Please select one training date/time below for the appropriate training sessions: &²Ô²ú²õ±è;  &²Ô²ú²õ±è;

Module 1 – Provider Portal Login and Multifactor Authentication ¸é±ð²µ¾±²õ³Ù°ù²¹³Ù¾±´Ç²Ô &²Ô²ú²õ±è;
30-minute duration; 11 sessions &²Ô²ú²õ±è;  &²Ô²ú²õ±è;

Who should attend Module 1? This training is for provider administrators who are responsible for adding and managing users for local management. All time is listed in EST. &²Ô²ú²õ±è;  &²Ô²ú²õ±è;

Atrezzo Provider Account Login and Multi-Factor Authentication &²Ô²ú²õ±è;

¶Ù²¹³Ù±ð &²Ô²ú²õ±è;

°Õ¾±³¾±ð &²Ô²ú²õ±è;

¸é±ð²µ¾±²õ³Ù°ù²¹³Ù¾±´Ç²Ô &²Ô²ú²õ±è;

²Ñ´Ç»å³Ü±ô±ð &²Ô²ú²õ±è;

Monday, October 10 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Provider Portal Login &²Ô²ú²õ±è;

Provider Multi-Factor ¸é±ð²µ¾±²õ³Ù°ù²¹³Ù¾±´Ç²Ô &²Ô²ú²õ±è;

Provider Administrator Role &²Ô²ú²õ±è;

  • How to add and manage users &²Ô²ú²õ±è;

  • Reset MFA accounts &²Ô²ú²õ±è;

  • Add additional NPIs if managing multiple locations &²Ô²ú²õ±è;

Wednesday, October 12 &²Ô²ú²õ±è;

4:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Monday, October 17 &²Ô²ú²õ±è;

1:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Friday, October 21 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Monday, October 24 &²Ô²ú²õ±è;

10:00am &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Wednesday, October 26 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Monday, October 31 &²Ô²ú²õ±è;

11:00am &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Wednesday, November 2 &²Ô²ú²õ±è;

4:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Friday, November 4 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Monday, November 7 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Tuesday, November 8 &²Ô²ú²õ±è;

10:00am &²Ô²ú²õ±è;

Click to register 

Module 2 – Submitting Prior Authorization Requests &²Ô²ú²õ±è;
60-minute duration; 17 sessions &²Ô²ú²õ±è;  &²Ô²ú²õ±è;

Who should attend Module 2? This training is for all users to learn how to submit a request and how to manage a request once it’s submitted. All times are listed in EST. &²Ô²ú²õ±è; &²Ô²ú²õ±è;

Atrezzo Case Creation and Follow-Up &²Ô²ú²õ±è;

¶Ù²¹³Ù±ð &²Ô²ú²õ±è;

°Õ¾±³¾±ð &²Ô²ú²õ±è;

¸é±ð²µ¾±²õ³Ù°ù²¹³Ù¾±´Ç²Ô &²Ô²ú²õ±è;

²Ñ´Ç»å³Ü±ô±ð &²Ô²ú²õ±è;

Tuesday, October 11 &²Ô²ú²õ±è;

12:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

The following topics will be reviewed at each training: &²Ô²ú²õ±è;

  • Add MFA to Login &²Ô²ú²õ±è;

  • Submitting New Requests &²Ô²ú²õ±è;

  • Completing Saved Requests &²Ô²ú²õ±è;

  • Submitted Request Status &²Ô²ú²õ±è;

  • Determination Letters &²Ô²ú²õ±è;

  • Uploading Additional Clinical Documentation &²Ô²ú²õ±è;

  • Extending Approved Request &²Ô²ú²õ±è;

  • Requesting Revisions &²Ô²ú²õ±è;

  • Sending/Receiving Messages &²Ô²ú²õ±è;

  • Requesting Reconsideration &²Ô²ú²õ±è;

  • Setting Preferences &²Ô²ú²õ±è;

  • Changing Provider Context &²Ô²ú²õ±è;

  • Forgot/Reset Password &²Ô²ú²õ±è;

  • Discharging a Request &²Ô²ú²õ±è;

  • Utilizing Atrezzo Reports &²Ô²ú²õ±è;

Thursday, October 13 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Friday, October 14 &²Ô²ú²õ±è;

2:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Tuesday, October 18 &²Ô²ú²õ±è;

12:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Wednesday, October 19 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Thursday, October 20 &²Ô²ú²õ±è;

2:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Tuesday, October 25 &²Ô²ú²õ±è;

2:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Thursday, October 27 &²Ô²ú²õ±è;

3:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Friday, October 28 &²Ô²ú²õ±è;

2:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Tuesday, November 1 &²Ô²ú²õ±è;

10:00am &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Thursday, November 3 &²Ô²ú²õ±è;

12:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Friday, November 4 &²Ô²ú²õ±è;

12:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Monday, November 7 &²Ô²ú²õ±è;

12:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Tuesday, November 8 &²Ô²ú²õ±è;

2:00pm &²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Wednesday, November 9 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Thursday, November 10 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Friday, November 11 &²Ô²ú²õ±è;

9:00²¹³¾â€¯&²Ô²ú²õ±è;

Click to register &²Ô²ú²õ±è;

Module 3 – Specialty Processes &²Ô²ú²õ±è; &²Ô²ú²õ±è;

Who should attend Module 3? This training is for all users to learn how to complete specialty processes within the Atrezzo portal. These training sessions are pre-recorded, and no registration is required. &²Ô²ú²õ±è; &²Ô²ú²õ±è;

Curriculum &²Ô²ú²õ±è;

²Ñ´Ç»å³Ü±ô±ð &²Ô²ú²õ±è;

Video Link &²Ô²ú²õ±è;

Atrezzo Specialty Processes  &²Ô²ú²õ±è;

SMI Termination Request &²Ô²ú²õ±è;

  &²Ô²ú²õ±è;

All specialty processes will be available online on October 17th, 2022, at:   &²Ô²ú²õ±è;

Critical Incident &²Ô²ú²õ±è;

Referral Refusal &²Ô²ú²õ±è;

LTSE/Baxter Invoicing &²Ô²ú²õ±è;

OBH Invoice Reporting &²Ô²ú²õ±è;

SUD TEDS-NOMS Training &²Ô²ú²õ±è;

fb88MOM &²Ô²ú²õ±è;

OHH New Submission Guidelines &²Ô²ú²õ±è;

Referral Management Process &²Ô²ú²õ±è;

  • Hold for Service &²Ô²ú²õ±è;

  • Reporting Capacity &²Ô²ú²õ±è;

  • Referral Acknowledgment &²Ô²ú²õ±è;

Veteran’s Case Management &²Ô²ú²õ±è;

Adverse Decision &²Ô²ú²õ±è;

 

For additional training requests, please email ProviderRelationsME@kepro.com. &²Ô²ú²õ±è;