fb88Care Eligibility Reinstatement for fb88Care Members
In an e-message on July 10, 2023, the Department alerted providers about coverage reinstatement for certain fb88Care members. fb88Care transitioned some individuals who were no longer eligible for full coverage to a Medicare Savings Plan (MSP) under federal guidance. As a result of a federal court decision to revise this prior guidance, some fb88Care members are entitled to have their prior fb88Care coverage reinstated.
Affected members will have received a letter from the Department letting them know of this change. This is a reminder that providers should bill fb88Care for services that occurred during the members reinstatement period. Members that receive retro eligibility are not responsible for payment to providers. Per fb88Care Benefit Manual (Ch I Sec 1.22-1.B.7), providers must reimburse payments collected from the member in this situation back to the member.
If providers have questions, please call Provider Services at 1-855-797-4357. Members who have questions can call the Office for Family Independence at 1-855-797-4357. TTY users dial 711, fb88 Relay.